If your order is unpaid, you can easily cancel your order by yourself. About the cancellation method, please refers to "How to cancel my unpaid order?"
Once your order has been shipped, it can no longer be canceled, but you can start the Return & Exchange process. If you purchase a 24 hours quick shipping item, we may not be able to cancel the order, because once you place the order, our warehouse will hand over the package to the shipping company as soon as possible.
About the application method, please contact us.
For orders in processing status, please refer to the information for refund details: