1. For Lingerie, Women's clothing (excluding Outwear), and Hobbies, all products can be canceled at any time before shipment for a full refund.

2. For wedding products (all products in this category), women's shoes, men's shoes, men's clothing, women's outwear, as well as custom-size items:

a. Free cancellation within 24 hours after payment confirmation.

b. Cancellation 24 hours after payment confirmation but before shipment: 50% of the product price will be charged.

c. Products that have already been shipped cannot be canceled.

For custom-sized products, each item is tailored by experienced craftsmen according to specific requirements. We kindly ask for your understanding that canceling such orders not only wastes materials but also consumes significant time and effort spent by the tailors in sewing the fabrics together. Therefore, a handling fee will be applied for cancellations made more than 24 hours after payment confirmation for custom products.