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Does this dress come with neck strap and wrist band?
4/9/2012 By juks
Sorry for that the neck strap and wrist band are not included in the item
Hello. I recently ordered this dress and I don't have it yet, but my friend made me concerned about the quality of the products bought from here. There has been a lot of posts online about some lolita clothes being unfinished, wrong or just not looking like the one on the photo, and now I am wondering, that what if i get a dress that isn't with a good quality like the one on the photo How can I get my money back or get the right dress with the good quiality ?
21/8/2012 By deliakaska
We offer the return service of quality issues products, but requests to return items due to quality issues, damage during shipping, color/style/size error from use must be sent to us via email first and accompanied by photos or other evidence that clearly shows the problem with the item received for RMA investigation. For no quality issues return, please return the items at your own expense within the 7 warranty days after you receive your package and we will reimburse you in all for the item payment once we receive your package and have it quality control. The RMA # and RMA form will be offered to you once we get your confirmation. All returned items must be in brand-new condition, unused and with original tags and packaging We don't accept return package with customized items
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