ByRachel 09/04/2014

I read the reviews and one of them said that the skirt came it 2 sizes smaller than they asked for. Would that happen? If I were to get a Kid Small.

Answers:
Dear Rachel,
They are made in Chinese size, which is smaller than US size. Please select the correct size with your dimension details according to the size chart.

1 person found this helpful Was this answer helpful? Yes No

ByMariyetta 07/18/2012

Do I need to get it tailored? Because I would rather not, so that I can get it ASAP

Answers:
Dear Mariyetta,
  Yes it takes some time to process and tailor this product, about 35 days. Also, It takes approximately 3-9 days to ship there, and it is even faster to choose expedited delivery.  

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ByRachel 09/04/2014

I was just wondering because it doesn't say, if there is shipping fee

Answers:
Dear Rachel,
It's charged according to the weight and distance. You may check the shipping fee and time by adding it into your shopping cart and click the button est. shipping time and cost, then you may choose the shipping method and see the price there

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ByMorales Yuki 06/02/2014

just need the coat n her arm band , i got the skirt shirt and ribbon

Answers:
Dear Morales Yuki,
We are afraid that it is sold in a complete set. 

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ByVi-tea 08/19/2013

I was wondering if the arm band was removable so that you could put it on and take it off, so that you could use it as a day class uniform or prefects uniform.

Answers:
Dear Vi-tea,
Yes it is removable. 

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ByNicole 08/17/2013

I get that you can custom make the width, but I'm a tall girl and I'm afraid that the skirt will be too short or the sleeves on the skirt and jacket will be too short.

Answers:
Dear Nicole,
Please write down your special requirement  in "In leave a message" when you are ate check out page  .Then we will make it for you .  

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ByJennifa 10/06/2012

wanted to know how long it will take due to the fact that i needed pretty soon. thanks

Answers:
Dear Jennifa,
The processing time of the costume is 36 days. And the shipping time is below. Thank you.

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ByNicole 10/06/2012

My parents want to know, before letting me to order it.

Answers:
Dear Nicole,
The processing time is 36 days, and the shipping time is below. Thank you.

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ByShaina 09/19/2012

I live in United States in Northern California.

Answers:
Dear Shaina,
The processing time of the costume is 36 days. The shipping time is below. Thank you.

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Bytilly 08/26/2012

how much to ship to Louisiana

Answers:
Dear tilly,
Please check the shipping cost below. Thank you.

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ByKathyKitten 01/06/2012

Hi, I've seen this around but as this comes with a fully pleated skirt I am more leaning towards buying this one.. But I would just like to check how much it is in Great British Pounds. I've seen that it's apparently $39.99 which is around £25 and with the free shipping too, but I see that its £70.99 and £11.99 shipping. Could I please know the actual prices is shipped to England? Thank you.

Answers:
Dear KathyKitten,
  The shipping cost is decided by the shipping method, item's weight, volume and shipping destination. Please kindly find the shipping fee for the items by clicking "Est. Shipping Time and Cost" after adding the items you want to purchase into the shopping bag.

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ByKrystal 08/20/2011

I an dyin to get yuri's uniform, question is, do u take money orders, debit cards?

Answers:
Dear Krystal,
Dear Krystal, We accept 4 payment methods, paypal, credit card, wire transfer and western union.

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Bymbridgetnoel 07/28/2011

HELOOO! umm... i was wondering... how much would the total cost be, like including EVERYTHING,if you were to ship this item here in New Zealand... would that be possible? coz i'd really love to cosplay yuuki... i just totally adore this uniform..thanks! :D

Answers:
Dear mbridgetnoel,
You can go to our site and click help center.You can enjoy everyday free shipping on everything! Only valid on standard shipping.The shipping fee is not included in the price. You can further check the estimated shipping time and costs via courier for individual items while ordering.

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By 07/28/2011

hello, Im just wondering.. how much would the cost be if u had to ship this item here in New Zealand..? its not like im in a hurry or anything coz the anime convention is still in october..:) but yeah im really desperate in getting this costume.. i absolutely love it:)

Answers:
Dear ,
  For the delivery, since every item has different processing and shipping time depending on the location, after you add all the items into your bag, you could click 'EST shipping time and cost' to see how long and how much it can be delivered to you. 

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ByLeah 07/28/2011

Everyone is commenting on the "updated" details of this outfit and I would be very interested in buying this product if I could get an updated picture and find out if the skirt is pleated on all sides, as it should be. So I am wondering about the updates?

Answers:
Dear Leah,
The pictures have been updated.

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Byliz 04/14/2011

i was wondering as to whether or not the skirt has pleats going completely around it or just on the sides. thanks.

Answers:
Dear liz,
There would be pleats around

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ByAshleigh 02/24/2011

Does this contain the knee high stockings?

Answers:
Dear Ashleigh,
It comes with an overcoat, skirt, shirt, bowknot, shirt and arm band. So the stockings are not included. 

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ByAlex 01/20/2011

Ahh I need this for Megacon! But my question is, do you charge extra for making this for our personal measurements or is the price the same?

Answers:
Dear Alex,
The tailor made fee is 9.99 USD. Thank you.

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ByBrittany 01/03/2011

How much would the shipping cost be to be sent to Chickamaugua GA.?

Answers:
Dear Brittany,
The shipping cost is charged according to the weight. You may check the shipping fee by adding it into your shopping cart and click the button est. shipping time and cost, then you may choose the shipping method and see the price there. Thank you.

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ByNina 12/24/2010

I love everything about the costume but, I was wondering, is it possible to get a skirt that is pleated all the way aroundM and not just at the sides?

Answers:
Dear Nina,
We are sorry to tell you that the skirt can not be made pleated all the way around temporarily.

Was this answer helpful? Yes No

ByMariyetta 07/18/2012

Do I need to get it tailored? Because I would rather not, so that I can get it ASAP

Answers:
Dear Mariyetta,
  Yes it takes some time to process and tailor this product, about 35 days. Also, It takes approximately 3-9 days to ship there, and it is even faster to choose expedited delivery.  

2 people found this helpful Was this answer helpful? Yes No

ByJennifa 10/06/2012

wanted to know how long it will take due to the fact that i needed pretty soon. thanks

Answers:
Dear Jennifa,
The processing time of the costume is 36 days. And the shipping time is below. Thank you.

Was this answer helpful? Yes No

ByNicole 10/06/2012

My parents want to know, before letting me to order it.

Answers:
Dear Nicole,
The processing time is 36 days, and the shipping time is below. Thank you.

Was this answer helpful? Yes No

ByShaina 09/19/2012

I live in United States in Northern California.

Answers:
Dear Shaina,
The processing time of the costume is 36 days. The shipping time is below. Thank you.

Was this answer helpful? Yes No

ByKathyKitten 01/06/2012

Hi, I've seen this around but as this comes with a fully pleated skirt I am more leaning towards buying this one.. But I would just like to check how much it is in Great British Pounds. I've seen that it's apparently $39.99 which is around £25 and with the free shipping too, but I see that its £70.99 and £11.99 shipping. Could I please know the actual prices is shipped to England? Thank you.

Answers:
Dear KathyKitten,
  The shipping cost is decided by the shipping method, item's weight, volume and shipping destination. Please kindly find the shipping fee for the items by clicking "Est. Shipping Time and Cost" after adding the items you want to purchase into the shopping bag.

Was this answer helpful? Yes No

ByBrittany 01/03/2011

How much would the shipping cost be to be sent to Chickamaugua GA.?

Answers:
Dear Brittany,
The shipping cost is charged according to the weight. You may check the shipping fee by adding it into your shopping cart and click the button est. shipping time and cost, then you may choose the shipping method and see the price there. Thank you.

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Bymyar mohamed 10/18/2010

it says 13 days but halloween is in two weeks and i need it by then

Answers:
Dear myar mohamed,
This costume takes about 16days to arrive to you .

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Bywannacosplay 09/30/2010

if i order this today...sept 25..in fast shipping will this arrive before oct 9?? im going to comic con on oct 10 =/ need to make sure this comes

Answers:
Dear wannacosplay,
You may see the shipping information in the column of "Shipping Methods" . Under each item, choose your country and then you will see the detailed information (shipping time,cost,processing time,total time<total time stands for shipping time plus processing time > )

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Bytilly 08/26/2012

how much to ship to Louisiana

Answers:
Dear tilly,
Please check the shipping cost below. Thank you.

Was this answer helpful? Yes No

ByRachel 09/04/2014

I read the reviews and one of them said that the skirt came it 2 sizes smaller than they asked for. Would that happen? If I were to get a Kid Small.

Answers:
Dear Rachel,
They are made in Chinese size, which is smaller than US size. Please select the correct size with your dimension details according to the size chart.

1 person found this helpful Was this answer helpful? Yes No

ByRachel 09/04/2014

I was just wondering because it doesn't say, if there is shipping fee

Answers:
Dear Rachel,
It's charged according to the weight and distance. You may check the shipping fee and time by adding it into your shopping cart and click the button est. shipping time and cost, then you may choose the shipping method and see the price there

Was this answer helpful? Yes No

ByMorales Yuki 06/02/2014

just need the coat n her arm band , i got the skirt shirt and ribbon

Answers:
Dear Morales Yuki,
We are afraid that it is sold in a complete set. 

Was this answer helpful? Yes No

ByVi-tea 08/19/2013

I was wondering if the arm band was removable so that you could put it on and take it off, so that you could use it as a day class uniform or prefects uniform.

Answers:
Dear Vi-tea,
Yes it is removable. 

Was this answer helpful? Yes No

ByNicole 08/17/2013

I get that you can custom make the width, but I'm a tall girl and I'm afraid that the skirt will be too short or the sleeves on the skirt and jacket will be too short.

Answers:
Dear Nicole,
Please write down your special requirement  in "In leave a message" when you are ate check out page  .Then we will make it for you .  

Was this answer helpful? Yes No

ByKrystal 08/20/2011

I an dyin to get yuri's uniform, question is, do u take money orders, debit cards?

Answers:
Dear Krystal,
Dear Krystal, We accept 4 payment methods, paypal, credit card, wire transfer and western union.

Was this answer helpful? Yes No

Bymbridgetnoel 07/28/2011

HELOOO! umm... i was wondering... how much would the total cost be, like including EVERYTHING,if you were to ship this item here in New Zealand... would that be possible? coz i'd really love to cosplay yuuki... i just totally adore this uniform..thanks! :D

Answers:
Dear mbridgetnoel,
You can go to our site and click help center.You can enjoy everyday free shipping on everything! Only valid on standard shipping.The shipping fee is not included in the price. You can further check the estimated shipping time and costs via courier for individual items while ordering.

Was this answer helpful? Yes No

By 07/28/2011

hello, Im just wondering.. how much would the cost be if u had to ship this item here in New Zealand..? its not like im in a hurry or anything coz the anime convention is still in october..:) but yeah im really desperate in getting this costume.. i absolutely love it:)

Answers:
Dear ,
  For the delivery, since every item has different processing and shipping time depending on the location, after you add all the items into your bag, you could click 'EST shipping time and cost' to see how long and how much it can be delivered to you. 

Was this answer helpful? Yes No

ByLeah 07/28/2011

Everyone is commenting on the "updated" details of this outfit and I would be very interested in buying this product if I could get an updated picture and find out if the skirt is pleated on all sides, as it should be. So I am wondering about the updates?

Answers:
Dear Leah,
The pictures have been updated.

Was this answer helpful? Yes No

Byliz 04/14/2011

i was wondering as to whether or not the skirt has pleats going completely around it or just on the sides. thanks.

Answers:
Dear liz,
There would be pleats around

Was this answer helpful? Yes No

ByAshleigh 02/24/2011

Does this contain the knee high stockings?

Answers:
Dear Ashleigh,
It comes with an overcoat, skirt, shirt, bowknot, shirt and arm band. So the stockings are not included. 

Was this answer helpful? Yes No

ByAlex 01/20/2011

Ahh I need this for Megacon! But my question is, do you charge extra for making this for our personal measurements or is the price the same?

Answers:
Dear Alex,
The tailor made fee is 9.99 USD. Thank you.

Was this answer helpful? Yes No

ByNina 12/24/2010

I love everything about the costume but, I was wondering, is it possible to get a skirt that is pleated all the way aroundM and not just at the sides?

Answers:
Dear Nina,
We are sorry to tell you that the skirt can not be made pleated all the way around temporarily.

Was this answer helpful? Yes No

ByHarumi 10/10/2010

Do you think this would be suitable for a school jacket if the uniform is black & white ?

Answers:
Dear Harumi,
I tink it would be suitable.

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ByRandi Klein 09/21/2010

want to order today. My daughter is a US womens size 10, 5 ft 3 in height, would I buy a medium or a large?

Answers:
Dear Randi Klein,
Please kindly measure  her relativey  size and compare with the  size chart on our website .  If the offered size does not fit for you enough ,Please choose tailor made  on our website which will fit her  well.

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ByBella Rin'Aye 09/18/2010

do you ship to australia? if so how long would it take and how much in AU dollers?? :)

Answers:
Dear Bella Rin'Aye,
We do ship to Australia . The total time needed is about  16days .Please follow below steps to find out  how much shipping fee you will pay for  1.add all your favorite  items to  " Add to my bag."   2. click the" Estimated Shipping Time and Cost"   3.choose the destination country  in"shipping”bar    4Check out  

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ByEllie 09/18/2010

Is it only possible to buy the whole thing as a set? Or could I purchase just one part - The jacket is perfect, and is the only part I still need!

Answers:
Dear Ellie,
Deeply sorry we can't sell it serperately .Thank you for visiting us .

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Bystarr_m_03 08/05/2010

I ordered this yesterday and i looked at the size chart and none of these will fit me. how do i get my money back?

Answers:
Dear starr_m_03,
we have canceled the order for you .

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ByStarr 08/03/2010

Can this be on daily madness until wendsday because thats the only time i can get it.

Answers:
Dear Starr,
Sorry . our website keeps updating everyday . so it may be not on daily madness untl wendsday .

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ByStarr 08/01/2010

Is the 3x in mens in this a good size for someone who weighs 275?

Answers:
Dear Starr,
Please do kindly refer to the size chart to order the well fitting one for you.Besides ,I sincerely recommend" tailor made " service to satisfy you if the exsiting sizes could not meet your expectations .Thanks

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