ByJans 09/01/2013

are the sleeves removable?

Answers:
Dear Jans,
Yes the sleeves are removable. 

2 people found this helpful Was this answer helpful? Yes No

Byusagishoujo66 08/07/2013

So I want this dress to come in by the time I go to an anime convention. I really want this dress to come in by the time that happens!

Answers:
Dear usagishoujo66,
Under the dress picture ,there has icon of scissors standing for  processing time and the icon plane standing for shipping time.The total time is  shipping time plus processing time。Please kindly check it by yourself .Thank you .  

1 person found this helpful Was this answer helpful? Yes No

ByAbi 06/24/2012

i saw on other dresses that you can request them to be made as a lace up back or a zipper in the order comments, is that possible for this dress too?

Answers:
Dear Abi,
Sincerely sorry for that the dress is clearance now .There is no "tailor made" for it temporary

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ByName 06/24/2011

i'm so getting this dress for my next AWA!, it looks really great!!. but i was wondering,if anyone knew the item code for the stockings in the picture? the stockings are on www.jbox.com/product/NET504 , please help me!

Answers:
Dear Name,
Here are ranges of stock for you to have a look: http://www.milanoo.com/Lolita-Socks-c1237

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Byjulia 04/22/2011

If I bought this dress, i would need to receive it by April 13th, so 24 days from now. Is this possible? Is there a priority shipping option I could pay more for to receive it earlier?

Answers:
Dear julia,
Please choose expedited shipping and send an email to cs_en. The staff in charge will help you.

Was this answer helpful? Yes No

ByCatiefan 04/18/2011

hey i have a question how would a small size run in the united states?

Answers:
Dear Catiefan,
Please kindly choose the size according to the size chart with your measurements

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ByjENINA 04/13/2011

is the other stockings included?

Answers:
Dear jENINA,
it's not included

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ByBrookie 04/13/2011

Hi, I'm just wondering if the XS would be an ok fit for me. I'm 5 foot 3 and in good shape. I don't plan on ordering before Oct. but just wondering

Answers:
Dear Brookie,
Please kindly refer to the size chart

Was this answer helpful? Yes No

ByKagulya 02/04/2011

Hi i was wondering about washing instructions. what is the proper way or caring for these Lolita dresses

Answers:
Dear Kagulya,
Please wash by hand in cold water or dry clean.The lolita dresses are made of cotton. Thank you.

Was this answer helpful? Yes No

ByMarisa 12/09/2010

i got the dress about 2 months ago and i love it! exept of that the sleeves falls off easy,could you make the lolita dresses with sleeves that is attached to the dress

Answers:
Dear Marisa,
Next time, you may request us to make the sleeves to attch to the dress.You can write down your detailed requests in the column of " leave an message " when you are processing the payment .Thank you .

Was this answer helpful? Yes No

ByHikari_Takeru34 10/23/2010

im thinking getting the dress today just have a question? do the sleeve come off cause on some sites it show that you can make it long and can remove them to make them short sleeves?

Answers:
Dear Hikari_Takeru34,
The sleevese are detachable.

Was this answer helpful? Yes No

Byminkim812 10/12/2010

excuse me but can u make it come before Halloween please!

Answers:
Dear minkim812,
  Under the dress picture ,there has processing time and shipping time.The total time is  shipping time plus processing time。Please kindly check it by yourself .Thank you .  

Was this answer helpful? Yes No

ByIrene 09/24/2010

how long is this dress?

Answers:
Dear Irene,
The dress is about 99CM-120CM long.Thank you for visiting us .

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BySerena 09/06/2010

Cant wait to order from you!!! But i have question.. Where can i get the stockings?

Answers:
Dear Serena,
Thanks for your support. We are sorry to tell you the stockings are not available for sale .Thank you for your kind understanding .

Was this answer helpful? Yes No

ByLovelyTears 07/26/2010

I wanted to know if there are more photos of it in different angles?

Answers:
Dear LovelyTears,
Sorry, there are not. We have three pictures of this item, which are all shown on our site.

Was this answer helpful? Yes No

Bychekkichina 07/03/2010

about the custom made, what do you mean by weight?

Answers:
Dear chekkichina,
To make dress more correct ,we need the weight as a reference.

Was this answer helpful? Yes No

Bychekkichina 07/03/2010

the custom made option, what do you mean by weight? the weigh of yourself or the weight of the dress?

Answers:
Dear chekkichina,
The weight of yourself.

Was this answer helpful? Yes No

BySarai Stephens 07/03/2010

Can you Custom make the dresses for someone who is 5 foot 7 inches?

Answers:
Dear Sarai Stephens,
Yes ,you can put into your height after choosing the custom made option .

Was this answer helpful? Yes No

ByLucy 06/23/2010

When I order this Lolita can I ask for the stockings as well?

Answers:
Dear Lucy,
The stockings are excluded.Please refer to this page to get a proper stocks for it at the following link http://www.milanoo.com/Lolita-Socks-c1237.Thanks 

Was this answer helpful? Yes No

ByHei 06/22/2010

If I want the stockings are they free if I request them when i order? Or do I have to pay extra?

Answers:
Dear Hei,
You can see the item description that st ockings are excluded

Was this answer helpful? Yes No

Byusagishoujo66 08/07/2013

So I want this dress to come in by the time I go to an anime convention. I really want this dress to come in by the time that happens!

Answers:
Dear usagishoujo66,
Under the dress picture ,there has icon of scissors standing for  processing time and the icon plane standing for shipping time.The total time is  shipping time plus processing time。Please kindly check it by yourself .Thank you .  

1 person found this helpful Was this answer helpful? Yes No

Byjulia 04/22/2011

If I bought this dress, i would need to receive it by April 13th, so 24 days from now. Is this possible? Is there a priority shipping option I could pay more for to receive it earlier?

Answers:
Dear julia,
Please choose expedited shipping and send an email to cs_en. The staff in charge will help you.

Was this answer helpful? Yes No

ByJans 09/01/2013

are the sleeves removable?

Answers:
Dear Jans,
Yes the sleeves are removable. 

2 people found this helpful Was this answer helpful? Yes No

ByAbi 06/24/2012

i saw on other dresses that you can request them to be made as a lace up back or a zipper in the order comments, is that possible for this dress too?

Answers:
Dear Abi,
Sincerely sorry for that the dress is clearance now .There is no "tailor made" for it temporary

Was this answer helpful? Yes No

ByName 06/24/2011

i'm so getting this dress for my next AWA!, it looks really great!!. but i was wondering,if anyone knew the item code for the stockings in the picture? the stockings are on www.jbox.com/product/NET504 , please help me!

Answers:
Dear Name,
Here are ranges of stock for you to have a look: http://www.milanoo.com/Lolita-Socks-c1237

Was this answer helpful? Yes No

ByCatiefan 04/18/2011

hey i have a question how would a small size run in the united states?

Answers:
Dear Catiefan,
Please kindly choose the size according to the size chart with your measurements

Was this answer helpful? Yes No

ByjENINA 04/13/2011

is the other stockings included?

Answers:
Dear jENINA,
it's not included

Was this answer helpful? Yes No

ByBrookie 04/13/2011

Hi, I'm just wondering if the XS would be an ok fit for me. I'm 5 foot 3 and in good shape. I don't plan on ordering before Oct. but just wondering

Answers:
Dear Brookie,
Please kindly refer to the size chart

Was this answer helpful? Yes No

ByKagulya 02/04/2011

Hi i was wondering about washing instructions. what is the proper way or caring for these Lolita dresses

Answers:
Dear Kagulya,
Please wash by hand in cold water or dry clean.The lolita dresses are made of cotton. Thank you.

Was this answer helpful? Yes No

ByMarisa 12/09/2010

i got the dress about 2 months ago and i love it! exept of that the sleeves falls off easy,could you make the lolita dresses with sleeves that is attached to the dress

Answers:
Dear Marisa,
Next time, you may request us to make the sleeves to attch to the dress.You can write down your detailed requests in the column of " leave an message " when you are processing the payment .Thank you .

Was this answer helpful? Yes No

ByHikari_Takeru34 10/23/2010

im thinking getting the dress today just have a question? do the sleeve come off cause on some sites it show that you can make it long and can remove them to make them short sleeves?

Answers:
Dear Hikari_Takeru34,
The sleevese are detachable.

Was this answer helpful? Yes No

Byminkim812 10/12/2010

excuse me but can u make it come before Halloween please!

Answers:
Dear minkim812,
  Under the dress picture ,there has processing time and shipping time.The total time is  shipping time plus processing time。Please kindly check it by yourself .Thank you .  

Was this answer helpful? Yes No

ByIrene 09/24/2010

how long is this dress?

Answers:
Dear Irene,
The dress is about 99CM-120CM long.Thank you for visiting us .

Was this answer helpful? Yes No

BySerena 09/06/2010

Cant wait to order from you!!! But i have question.. Where can i get the stockings?

Answers:
Dear Serena,
Thanks for your support. We are sorry to tell you the stockings are not available for sale .Thank you for your kind understanding .

Was this answer helpful? Yes No

ByLovelyTears 07/26/2010

I wanted to know if there are more photos of it in different angles?

Answers:
Dear LovelyTears,
Sorry, there are not. We have three pictures of this item, which are all shown on our site.

Was this answer helpful? Yes No

Bychekkichina 07/03/2010

about the custom made, what do you mean by weight?

Answers:
Dear chekkichina,
To make dress more correct ,we need the weight as a reference.

Was this answer helpful? Yes No

Bychekkichina 07/03/2010

the custom made option, what do you mean by weight? the weigh of yourself or the weight of the dress?

Answers:
Dear chekkichina,
The weight of yourself.

Was this answer helpful? Yes No

BySarai Stephens 07/03/2010

Can you Custom make the dresses for someone who is 5 foot 7 inches?

Answers:
Dear Sarai Stephens,
Yes ,you can put into your height after choosing the custom made option .

Was this answer helpful? Yes No

ByLucy 06/23/2010

When I order this Lolita can I ask for the stockings as well?

Answers:
Dear Lucy,
The stockings are excluded.Please refer to this page to get a proper stocks for it at the following link http://www.milanoo.com/Lolita-Socks-c1237.Thanks 

Was this answer helpful? Yes No

ByHei 06/22/2010

If I want the stockings are they free if I request them when i order? Or do I have to pay extra?

Answers:
Dear Hei,
You can see the item description that st ockings are excluded

Was this answer helpful? Yes No

ByHei 06/22/2010

If I want the stockings are they free if I request them when i order? Or do I have to pay extra?

Answers:
Dear Hei,
You can see the item description that st ockings are excluded. The price of the stockings is 10$.

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ByThar 06/14/2010

I'm going to be purchasing this soon. But I was wondering how I could go about getting the stockings custom made by milanoo?

Answers:
Dear Thar,
Hi,we have stockings sold online. You can choose any pair as you like.Please refer to this page to get your favorite socks by the following link http://www.milanoo.com/Lolita-Socks-c1237.Thanks 

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