Bykrystal 01/03/2015

Hello! If I order this dress today (1/3/2015), would it reach me by February 15th? If not, when would be the soonest it would reach me?

Answers:
Dear krystal,
Please kindly email cs_en with your destination info. 

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Bykenziyanne36 09/01/2013

Like the dress, but I need the same amount of poofiness.

Answers:
Dear kenziyanne36,
Please kindly check Item Code:#08070015944

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ByKate 04/22/2013

I live In The United States in Pennsylvania

Answers:
Dear Kate,
Yes ,you can have it .This dress will take 27days to arrive to you .We can meet your time .Please don't worry to order it .

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ByMindy Roberts 04/11/2013

Is it possible to add straps to this dress? If straps are possible would it be the same material as the corset?

Answers:
Dear Mindy Roberts,
Deeply sorry that this dress can not be made with additional straps because we need to comply with its original design.

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ByHollie 04/11/2013

I love this dress and would love to purchase it but typically strapless dressed tend to slide down while I am dancing. I am small chested so that might be the reason. I was just wondering if small straps could be added on to the dress to keep it from sliding down? Thanks so much!

Answers:
Dear Hollie,
There are anti-slippery paddings in the top. We can also add strap buckles for you, so that you may add the straps by yourself. Please leave us a message at the bottom of the web page in the ordering process. Thank you. 

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Bybabyc16 11/06/2012

What petticoat is needed for this dress?

Answers:
Dear babyc16,
I highly recommend this petticoat for you to make it puffy as shown pic by the following link  http://www.milanoo.com/White-90cm-Luxurious-Lining-Bridal-Wedding-Petticoat-p132124.html  .Thanks 

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ByCourtney 06/11/2012

is this available in burgundy?

Answers:
Dear Courtney,
yes, it is available/

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Bykatina 03/27/2012

My prom is april 29th, could you have it ready by then?

Answers:
Dear katina,
Yes, please kindly choose expedited shipping for your order and it will take around 19-26 days for the dress to reach you since you pay it.Thanks 

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ByTyasia 02/27/2012

Question ; i am very interested in this dress for my senior prom and i would like to know : 1. Is it as poofy as it is in the picture? 2. Prom is May 5, by what time should I order the dress for it to be in all time (i live in Pennsylvania) ? 3. Is there a built-in padded bra in the corset part? If you could answer my questions that would be great.

Answers:
Dear Tyasia,
1, You need to wear a petticoat under it to make it poffy like the picture.  2,We need 8~12 days processing time plus 5-9 days shipping time in total to ship the item to you after you have paid successfully. 3, It is padded. 

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ByLadida 11/24/2011

Hello there, I've got a couple of questions: 1. Is it possible to either get a privacy panel for the corset back, or a zipper back? 2. Is it possible to get an overcoat to go with this dress? Sleeves would be even better! I love this dress, but I need it to cover the shoulders! Overcoat example: http://www.milanoo.com/Formal-Sweetheart-Beaded-Taffeta-Ball-Gown-Dress-p21763.html Thanks, Ladida

Answers:
Dear Ladida,
Thanks for your visiting, the back of the dress can be made in corset and zipper. And we can make a coat for you, it cost 25USD per piece, but the style of the coat decideds on our supplir, the size is one size. 

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Byandrewsbrittany10 04/25/2011

hey my name is brittany and i ordered this dress will it be here befor april 29 because that is the day of my prom

Answers:
Dear andrewsbrittany10,
Please check the processing and shipping time below the item image. The icon of scissors stands for the processing time, the icon of airplane stands for the shipping time

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ByJazmin 04/23/2011

Today is April 22nd and my prom is May 21st. I see the processing time is 20 days but is it guranteed I will get it in time? Please Help, I LOVE this dress!

Answers:
Dear Jazmin,
Please check the processing and shipping time below the item image. The icon of scissors stands for the processing time, the icon of airplane stands for the shipping time If it's not peak season, the dress will be finished in time. Please choose expedited shipping.

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ByGoldie 04/13/2011

Item # 03940021813 would I have this dress before prom it is on the may the 20th

Answers:
Dear Goldie,
Please check the processing and shipping time for this item right below the item picture on the size selection page.

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ByTess 03/22/2011

Hi, I absolutely love the style of this dress. It is exactly what I am looking for. However, I was wondering if I ordered this dress today, March 21, would I be able to recieve the dress before May 2? Thank you!

Answers:
Dear Tess,
The processing time for this dress is 24 days, please plus the shipping time to your country. Please check the processing and shipping time for this item right below the item picture on the size selection page.

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ByLaurie 03/03/2011

Hi, I love this dress.. Is it possible to add a train to the back of the dress ... How much more would it cost. Does the colour White look completely white.. or does it have pigments of other colours in it.

Answers:
Dear Laurie,
Sorry, the train cannot be added. The white color will be white. Please refer to our color chart. 

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ByYelena 02/22/2011

what if you ordered a dress and it doesnt fit you will it take another 35-40 to get to you

Answers:
Dear Yelena,
If it's not tailor made and been kept in good condition, you may return it. Please contact us within 7 days after you have received it.  As the dresses are all hand made after the payment, so if it's unfit, it will take another 35-40 to get to you. Thus, we strongly suggest you to measure yourself and refer to our size chart before purchasing. Thank you.

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Bynicole 02/07/2011

is the dress as poofy as in the picture?

Answers:
Dear nicole,
It is need to wear a separate petticoat to make it as puffy as picture.

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ByYelena 02/03/2011

How long would it take for this dress to be shipped to Ohio?

Answers:
Dear Yelena,
It will take about 1 month.  1. Please notice that we have processingmanufacturing time besides shipping time, it's the time the factory needs to manufacture the hand made items after the payment or the time to deliver the items from the warehouse to the port. 2. Please check the processing and shipping time for this item right below the item picture on the size selection page. 3. You may check the shipping fee and time by adding it into your shopping cart and click the button est. shipping time and cost, then you may choose the shipping method and see the price there. Thank you. 

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ByKathy 01/21/2011

Once the dress has been ordered, how long does it take to get it.

Answers:
Dear Kathy,
1. Please notice that we have processingmanufacturing time besides shipping time, it's the time the factory needs to manufacture the hand made items after the payment or the time to deliver the items from the warehouse to the port. 2. Please check the processing and shipping time for this item right below the item picture on the size selection page. 3. You may check the shipping fee and time by adding it into your shopping cart and click the button est. shipping time and cost, then you may choose the shipping method and see the price there. Thank you.   

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ByYelena Andreycuk 01/13/2011

does this dress come with a sash?

Answers:
Dear Yelena Andreycuk,
This dress doesn't coome with a sash. Thank you.

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Bykrystal 01/03/2015

Hello! If I order this dress today (1/3/2015), would it reach me by February 15th? If not, when would be the soonest it would reach me?

Answers:
Dear krystal,
Please kindly email cs_en with your destination info. 

Was this answer helpful? Yes No

ByKate 04/22/2013

I live In The United States in Pennsylvania

Answers:
Dear Kate,
Yes ,you can have it .This dress will take 27days to arrive to you .We can meet your time .Please don't worry to order it .

Was this answer helpful? Yes No

Byandrewsbrittany10 04/25/2011

hey my name is brittany and i ordered this dress will it be here befor april 29 because that is the day of my prom

Answers:
Dear andrewsbrittany10,
Please check the processing and shipping time below the item image. The icon of scissors stands for the processing time, the icon of airplane stands for the shipping time

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ByJazmin 04/23/2011

Today is April 22nd and my prom is May 21st. I see the processing time is 20 days but is it guranteed I will get it in time? Please Help, I LOVE this dress!

Answers:
Dear Jazmin,
Please check the processing and shipping time below the item image. The icon of scissors stands for the processing time, the icon of airplane stands for the shipping time If it's not peak season, the dress will be finished in time. Please choose expedited shipping.

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ByGoldie 04/13/2011

Item # 03940021813 would I have this dress before prom it is on the may the 20th

Answers:
Dear Goldie,
Please check the processing and shipping time for this item right below the item picture on the size selection page.

Was this answer helpful? Yes No

ByTess 03/22/2011

Hi, I absolutely love the style of this dress. It is exactly what I am looking for. However, I was wondering if I ordered this dress today, March 21, would I be able to recieve the dress before May 2? Thank you!

Answers:
Dear Tess,
The processing time for this dress is 24 days, please plus the shipping time to your country. Please check the processing and shipping time for this item right below the item picture on the size selection page.

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ByYeelna 01/08/2011

How long does it usually take to ship out a dress?

Answers:
Dear Yeelna,
1. Please notice that we have processingmanufacturing time besides shipping time, it's the time the factory needs to manufacture the hand made items after the payment or the time to deliver the items from the warehouse to the port. 2. Please check the processing and shipping time for this item right below the item picture on the size selection page. 3. You may check the shipping fee and time by adding it into your shopping cart and click the button est. shipping time and cost, then you may choose the shipping method and see the price there. Thank you. 

Was this answer helpful? Yes No

Bykenziyanne36 09/01/2013

Like the dress, but I need the same amount of poofiness.

Answers:
Dear kenziyanne36,
Please kindly check Item Code:#08070015944

Was this answer helpful? Yes No

ByMindy Roberts 04/11/2013

Is it possible to add straps to this dress? If straps are possible would it be the same material as the corset?

Answers:
Dear Mindy Roberts,
Deeply sorry that this dress can not be made with additional straps because we need to comply with its original design.

Was this answer helpful? Yes No

ByHollie 04/11/2013

I love this dress and would love to purchase it but typically strapless dressed tend to slide down while I am dancing. I am small chested so that might be the reason. I was just wondering if small straps could be added on to the dress to keep it from sliding down? Thanks so much!

Answers:
Dear Hollie,
There are anti-slippery paddings in the top. We can also add strap buckles for you, so that you may add the straps by yourself. Please leave us a message at the bottom of the web page in the ordering process. Thank you. 

Was this answer helpful? Yes No

Bybabyc16 11/06/2012

What petticoat is needed for this dress?

Answers:
Dear babyc16,
I highly recommend this petticoat for you to make it puffy as shown pic by the following link  http://www.milanoo.com/White-90cm-Luxurious-Lining-Bridal-Wedding-Petticoat-p132124.html  .Thanks 

Was this answer helpful? Yes No

ByCourtney 06/11/2012

is this available in burgundy?

Answers:
Dear Courtney,
yes, it is available/

Was this answer helpful? Yes No

Bykatina 03/27/2012

My prom is april 29th, could you have it ready by then?

Answers:
Dear katina,
Yes, please kindly choose expedited shipping for your order and it will take around 19-26 days for the dress to reach you since you pay it.Thanks 

Was this answer helpful? Yes No

ByTyasia 02/27/2012

Question ; i am very interested in this dress for my senior prom and i would like to know : 1. Is it as poofy as it is in the picture? 2. Prom is May 5, by what time should I order the dress for it to be in all time (i live in Pennsylvania) ? 3. Is there a built-in padded bra in the corset part? If you could answer my questions that would be great.

Answers:
Dear Tyasia,
1, You need to wear a petticoat under it to make it poffy like the picture.  2,We need 8~12 days processing time plus 5-9 days shipping time in total to ship the item to you after you have paid successfully. 3, It is padded. 

Was this answer helpful? Yes No

ByLadida 11/24/2011

Hello there, I've got a couple of questions: 1. Is it possible to either get a privacy panel for the corset back, or a zipper back? 2. Is it possible to get an overcoat to go with this dress? Sleeves would be even better! I love this dress, but I need it to cover the shoulders! Overcoat example: http://www.milanoo.com/Formal-Sweetheart-Beaded-Taffeta-Ball-Gown-Dress-p21763.html Thanks, Ladida

Answers:
Dear Ladida,
Thanks for your visiting, the back of the dress can be made in corset and zipper. And we can make a coat for you, it cost 25USD per piece, but the style of the coat decideds on our supplir, the size is one size. 

Was this answer helpful? Yes No

ByLaurie 03/03/2011

Hi, I love this dress.. Is it possible to add a train to the back of the dress ... How much more would it cost. Does the colour White look completely white.. or does it have pigments of other colours in it.

Answers:
Dear Laurie,
Sorry, the train cannot be added. The white color will be white. Please refer to our color chart. 

Was this answer helpful? Yes No

ByYelena 02/22/2011

what if you ordered a dress and it doesnt fit you will it take another 35-40 to get to you

Answers:
Dear Yelena,
If it's not tailor made and been kept in good condition, you may return it. Please contact us within 7 days after you have received it.  As the dresses are all hand made after the payment, so if it's unfit, it will take another 35-40 to get to you. Thus, we strongly suggest you to measure yourself and refer to our size chart before purchasing. Thank you.

Was this answer helpful? Yes No

Bynicole 02/07/2011

is the dress as poofy as in the picture?

Answers:
Dear nicole,
It is need to wear a separate petticoat to make it as puffy as picture.

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ByYelena 02/03/2011

How long would it take for this dress to be shipped to Ohio?

Answers:
Dear Yelena,
It will take about 1 month.  1. Please notice that we have processingmanufacturing time besides shipping time, it's the time the factory needs to manufacture the hand made items after the payment or the time to deliver the items from the warehouse to the port. 2. Please check the processing and shipping time for this item right below the item picture on the size selection page. 3. You may check the shipping fee and time by adding it into your shopping cart and click the button est. shipping time and cost, then you may choose the shipping method and see the price there. Thank you. 

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ByKathy 01/21/2011

Once the dress has been ordered, how long does it take to get it.

Answers:
Dear Kathy,
1. Please notice that we have processingmanufacturing time besides shipping time, it's the time the factory needs to manufacture the hand made items after the payment or the time to deliver the items from the warehouse to the port. 2. Please check the processing and shipping time for this item right below the item picture on the size selection page. 3. You may check the shipping fee and time by adding it into your shopping cart and click the button est. shipping time and cost, then you may choose the shipping method and see the price there. Thank you.   

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ByYelena Andreycuk 01/13/2011

does this dress come with a sash?

Answers:
Dear Yelena Andreycuk,
This dress doesn't coome with a sash. Thank you.

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Byandrea 01/02/2011

If i ordered my dress tomorrow would i be able to get it a few days before January 19?

Answers:
Dear andrea,
1. Please notice that we have processingmanufacturing time besides shipping time, it's the time the factory needs to manufacture the hand made items after the payment or the time to deliver the items from the warehouse to the port. 2. Please check the processing and shipping time for this item right below the item picture on the size selection page. 3.  You may check the shipping fee and time by adding it into your shopping cart and click the button est. shipping time and cost, then you may choose the shipping method and see the price there

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Bywittero 05/07/2010

i ordered a dress on the 14th of april. i need it by the 15 of this month yet it still has not been shipped out....when will the dress arive?

Answers:
Dear wittero,
Please do kindly send your order number to our customer service team via sending email to cs_en'll do our best to assist you .Thanks 

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Bycassie 03/29/2010

Does this dress have a built it slip/poofer? or will i need to get one to make it look like the photo?

Answers:
Dear cassie,
Please kindly refer to this page to make the dress exactly like the shown image by the following link http://www.milanoo.com/search?type=search&keyword=petticoat&ClassId=0.Thanks 

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Bysam 02/26/2010

could you make this top f this dress straight instead of curve m in the top. can you show e how it would look in champagne colour. can the sckirt be a litlle small cuz it's too big

Answers:
Dear sam,
We're so sorry for that we could not make the top straight instead of curve as the original design of the dress without alteration.Please refer to the color chart to get detailed color samples of the dress should be .Thanks 

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