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3F, Building 9, Intime city, No.1999, Yizhou Avenue, Tianfu 4th Street ,Hi-tech Zone, Chengdu, China (THIS ADDRESS IS UNAVAILABLE FOR PACKAGE RETURN)
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How to provide evidence of a faulty item?

Please include evidence of the faults that you believe your items to have when you complete the Return & Exchange application. Below are guidelines to help you give us the correct evidence.


To provide evidence that the size/ measurements of your item are incorrect you must:

Hold a ruler to the areas of the product with the wrong measurements and take a photo of this.


To provide evidence that the color is wrong, the product is damaged or that it is not as advertised you must:

Take a photo of the areas of the dress that have these issues.

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