Call Us:Sun-Fri(Chinese holiday Excepted)EST 21:30-6:00

3F, Building 9, Intime city, No.1999, Yizhou Avenue, Tianfu 4th Street ,Hi-tech Zone, Chengdu, China (THIS ADDRESS IS UNAVAILABLE FOR PACKAGE RETURN)
ZIP code:
Package not received


When the courier delivers the package to a customer and they are not in, they will try to leave the package with a neighbor or friend. If this isn’t possible they will attempt to deliver on 2 more separate occasions. An address to pick up the package will also be left at the customer’s given address and attempts will be made to contact the customer via phone. If after all this effort the package is still not received by the customer, the courier will destroy the package.

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