La talla perfecta. El envio perfecto. Pero el vestido no corresponde con la imagen. Falta una falda de encaje debajo del tul.
Ruego solucionen este problema lo antes posible y manden la falda de encaje que falta.
What if the dress doesn't fit? what is your policy if the customer is unhappy?
Answers: Dear
c****,
http://www.milanoo.com/help/index-id-165-childcat-32.html
There are 3 kinds of items which cannot be returned. They are tailor made items, clearance products and intimates (swimsuits,bustiers & corsets,leggings socks & tights, lingerie.ect) are not returnable.
Return must be completed, unused, unwashed and with original tags and packaging. Any item altered or with odors (perfume, smoke, etc) is not returnable.
You need to contact us within 7 days since you receive the order so as to apply for a return RMA number.
What if the dress doesn't fit? what is your policy if the customer is unhappy?
Answers: Dear
c****,
http://www.milanoo.com/help/index-id-165-childcat-32.html
There are 3 kinds of items which cannot be returned. They are tailor made items, clearance products and intimates (swimsuits,bustiers & corsets,leggings socks & tights, lingerie.ect) are not returnable.
Return must be completed, unused, unwashed and with original tags and packaging. Any item altered or with odors (perfume, smoke, etc) is not returnable.
You need to contact us within 7 days since you receive the order so as to apply for a return RMA number.
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