Call Us Mon-Sat:EST 21:00 PM - 11:30 AM

Phone:
+86-28-6599-0139
+86-28-6599-6196
Fax:
+86-28-853-153-89
Address:
4th Floor Building D5,Tianfu Software Park, Hi-tech Zone, Chengdu,Sichuan,China (This address is unavailable for order return)
ZIP code:
610041
How to provide evidence of a faulty item?

Please include evidence of the faults that you believe your items to have when you complete the RMA application. Below are guidelines to help you give us the correct evidence.

 

To provide evidence that the size/ measurements of your item are incorrect you must:

Hold a ruler to the areas of the product with the wrong measurements and take a photo of this.

 

To provide evidence that the color is wrong, the product is damaged or that it is not as advertised you must:

Take a photo of the areas of the dress that have these issues.

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