Call Us Mon-Sat:EST 21:00 PM - 11:30 AM

Phone:
+86-28-6599-0139
+86-28-6599-6196
Fax:
+86-28-853-153-89
Address:
4th Floor Building D5,Tianfu Software Park, Hi-tech Zone, Chengdu,Sichuan,China (This address is unavailable for order return)
ZIP code:
610041
Changing your order information

Generally, orders can be changed within 24 hours after they have been paid. If you contact us immediately after placing the order, we will try our best to accommodate the change(s).

1.The changes can be done A.

The item(s) can only be changed during 24 hours after payment. (size, color or tailor made)

b.

Only wedding dress, tuxedos and occasion dresses can be changed during 48 hours after
payment.(size, color and tailor made)

2.The changes cannot be done A.

The style cannot be changed at any time.

b.

The item(s) cannot be changed over 48hours after payment.

Here is a chart to show it, hope it can help you.

Time Can be changed or not
Size ,Color, Tailor-made Style
Within 24hours
(after payment)
24-48hours
(after payment)
Only for wedding dress,tuxedos and occasion dresses
Over 48hours
(after payment)

Note: On the other hand, in some circumstances the order(s) may have already left our warehouse before your request is processed and thus the items cannot be changed any more.

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